Terms & Conditions
These terms and conditions govern the use of this website, interactions with Academic Assistance representatives, and access to our services. By visiting this site or using our services, you agree to the provisions outlined below, which form a legally binding agreement.
Academic Assistance reserves the right to update or modify these terms at any time. Continued use of our services implies acceptance of the most current version.
1.1 Academic Assistance offers academic support services, including editing and proofreading, intended to assist clients with coursework and written assignments. We provide original content based on client instructions. Academic Assistance does not guarantee academic outcomes or accept responsibility for how materials are used.
1.2 Clients are responsible for ensuring that use of our services complies with their institution’s policies.
1.3 By using our services, clients acknowledge that the decision to do so is their own.
1.4 If a user is under the age of majority, parental or guardian consent is required before sharing personal information or engaging with our representatives.
1.5 Providing false or misleading information is considered a breach of these terms.
2.1 Clients must provide accurate contact details. Inability to reach the client may result in delays for which Academic Assistance is not responsible.
2.2 Orders are processed upon payment confirmation. Client information is not shared with writers.
2.3 Discounts must be applied before payment. Academic Assistance is not liable for missed discount codes.
2.4 Orders are fulfilled based on provided instructions. Missing or unclear instructions may affect outcomes and revision eligibility.
2.5 If clients have preferences regarding sources, these must be stated during order placement. Additional requests may incur extra charges.
2.6 Clients must specify the correct academic level. Changes after work begins may require additional fees.
2.7 Communication through our messaging system is essential. Delayed responses may affect delivery timelines.
2.8 Orders with incorrect or inconsistent details may require clarification and additional charges. Clients will be notified before any adjustments.
2.9 Clients are encouraged to monitor order status. Updates may include:
2.10 Drafts may be requested for non-urgent orders (3–48 hour turnaround not applicable).
2.11 Clients may request a specific writer, but Academic Assistance reserves the right to assign based on availability and suitability. If a specific writer is insisted upon, Academic Assistance may not guarantee quality or offer refunds.
3.1 Academic Assistance aims to ensure smooth delivery. However, issues such as incorrect email, spam filters, or unstable internet are beyond our control. Support is available to assist.
3.2 Academic Assistance is not liable for missed downloads due to client-side issues. Refunds are not applicable in such cases.
4.1 Academic Assistance follows secure practices to protect billing and personal information. As an online service, we do not issue handwritten receipts.
4.2 For verification, clients may be asked to provide:
Orders may be held if verification fails or payment is declined. Processing resumes once payment is confirmed.
5.1 Academic Assistance reserves the right to cancel an order if there is a lack of communication or cooperation from the client, or if there is reasonable concern regarding potential misuse or fraud. Refunds may not apply in such cases. Upon request, the company may review the situation and provide a final decision based on available information.
6.1 Academic Assistance offers free revisions within 14 days of order delivery to support client satisfaction. After this period, revisions may be subject to additional charges.
6.2 Free revisions apply only when the instructions align with the original order. Requests that introduce new or altered instructions may require additional payment or be declined.
7.1 Completed orders are reviewed for originality using tools such as Turnitin. This helps ensure the work meets academic integrity standards.
7.2 Clients may request a plagiarism report with their final file at no extra cost. Reports are not provided for revised versions.
8.1 Academic Assistance aims to follow client-provided guidelines and deliver work on time. However, outcomes may vary based on the clarity and completeness of instructions.
8.2 Academic Assistance is not responsible for plagiarism in documents submitted for editing, proofreading, or formatting, as these are based on client-provided content.
8.3 Clients may cancel an order before completion. In such cases, applicable charges may be deducted based on progress.
8.4 Refund requests must be submitted in writing via email or message. Partial refunds may be considered based on the nature of the concern. Academic Assistance reserves the right to assess each request individually.
8.5 All refund requests are subject to review and investigation by the company.
8.6 Refund requests must be submitted within 72 hours of delivery. Requests made after this period may not be eligible.
8.7 Once a refund is approved, the client may no longer use the delivered material. Reuse of refunded content may violate usage terms.
9.1 Academic Assistance may contact clients with updates about new services, offers, or discounts through various communication channels.
9.2 Clients who prefer not to receive promotional messages may contact support to opt out.
9.3 Marketing preferences can be updated by contacting our team directly.
10.1 Academic Assistance reserves the right to update or modify these terms and conditions. Continued use of our website or services implies acceptance of the latest version.
Academic Assistance is a UK-based tutoring and coaching company providing guidance-focused academic support. We do not complete or submit work on behalf of students. Learners remain fully responsible for their own submissions and must uphold academic integrity at all times.
Disclaimer: Academic Assistance provides guidance and support to help students and professionals access research and resources that may otherwise require extensive time or paid access. Our services are intended for reference and learning purposes only, and users remain responsible for their own work and submissions.